Loan Servicing Manager

ABOUT ATMOS FINANCIAL Atmos Financial is a financial technology company building modern lending infrastructure for residential energy upgrades. We help banks, credit unions, installers, and homeowners finance projects that reduce energy bills, increase household energy independence, and improve reliability and resilience. Our platform supports financing for solar, battery storage, electrification, and energy-efficiency upgrades—giving households more control over their energy costs while helping lenders and installers operate more efficiently. ROLE OVERVIEW We’re hiring a Loan Servicing Manager to own and scale Atmos’ loan servicing function as origination volume grows across multiple lending partners and products. This role owns our loan servicing platform and is expected to materially influence product, underwriting, and lender confidence. This role is central to the company. You’ll ensure servicing operations are accurate, compliant, and borrower-friendly—while working closely with our lending partners and underwriting team to improve loan decisioning, reduce friction, and ensure operational feedback loops inform credit policy and product design. We’ve recently migrated to LoanPro, an extensible, high-performance loan servicing platform, and you’ll own both the vendor relationship and the end-to-end integration. Your mandate is to help transform loan servicing from a reactive cost center into a proactive, value-added capability for borrowers, lenders, and internal teams. This is a hands-on, systems-oriented role for someone who enjoys building processes, tightening controls, and collaborating across Operations, Risk, Compliance, Product, Engineering, and external lenders. WHAT YOU’LL DO LEAD & SCALE SERVICING OPERATIONS - Own loan servicing operations across the full loan lifecycle, from funding through payoff - Oversee payment processing, statements, escrow (where applicable), payoffs, refunds, and borrower account maintenance - Ensure a consistent, high-quality borrower experience with strong operational con…