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Product Engineer

Hamming AISF / Austin / RemotePosted 2mo ago
Full Time
<p style="min-height:1.5em"><strong>Location: Remote (North America) or Austin, TX</strong></p><p style="min-height:1.5em"><strong>Employment Type: Full-time (no contractors)</strong></p><p style="min-height:1.5em"><strong>Department: Engineering</strong></p><p style="min-height:1.5em"></p><h2><strong>About Hamming AI</strong></h2><p style="min-height:1.5em">Hamming automates QA for voice AI agents. Everyone is building voice agents. We secure them. In fact, we invented this category. With one click, <strong>thousands of our agents call our customers’ agents</strong> across accents, background noise, and personalities—then we generate <strong>crisp bug reports</strong> and production-grade analytics. Reliability is the moat in voice AI, and that’s our whole job.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em">We are one of the fastest engineering teams in the world. We prod deploy 4x / day. I’m looking for someone who can <strong>own reliability and scale</strong> across our LLM-enabled platform, shipping precise, outcome-driven improvements to high-availability systems.</p><p style="min-height:1.5em">— <strong>Sumanyu (CEO)</strong></p><p style="min-height:1.5em">Previously: grew Citizen 4× and scaled an AI sales program to $100Ms/yr at Tesla.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><a target="_blank" rel="noopener noreferrer nofollow" href="https://devin.ai/customers/hamming"><u>Devin Case Study</u></a></p><p style="min-height:1.5em"><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/posts/andrew-d-churchill_sumanyu-ceo-at-hamming-ai-had-20x-the-output-activity-7354564854029901824-jSDP?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAAh-eI0Bl3EbQhXGlnjcZ4TbyeByvoh32hg"><u>Ranked #1 Eng team</u></a></p><p style="min-height:1.5em"><a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/posts/sumanyusharma_openaidevday-activity-7381718141455859712-OPhA?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAAh-eI0Bl3EbQhXGlnjcZ4TbyeByvoh32hg"><u>OpenAI Dev Day 100billion token list</u></a></p><p style="min-height:1.5em"></p><h2></h2><h2><strong>What you’ll do</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Own product features end-to-end</strong>: spec → prototype → ship → iterate, across frontend and backend.</p></li><li><p style="min-height:1.5em"><strong>Work closely with customers:</strong> onboard new accounts, run weekly check-ins, and act as a high-agency partner to drive adoption and outcomes.</p></li><li><p style="min-height:1.5em"><strong>Build core customer workflows</strong> for voice-agent QA: test creation, scenario management, evaluation results, analytics, debugging, and triage.</p></li><li><p style="min-height:1.5em">Turn messy, high-dimensional data (calls, transcripts, tool events, traces, eval outputs) into <strong>product experiences that are obvious and actionable.</strong></p></li><li><p style="min-height:1.5em"><strong>Partner with customers </strong>to understand their reliability pain, then translate it into shipped product with measurable outcomes.</p></li><li><p style="min-height:1.5em"><strong>Tighten the product loop:</strong> instrumentation, funnels, and feedback so we know what’s working and what’s not.</p></li><li><p style="min-height:1.5em"><strong>Maintain high engineering velocity while keeping craftsmanship</strong>: clean APIs, strong abstractions, and excellent UI polish.</p></li></ul><p style="min-height:1.5em"></p><h2><strong>You might be a fit if you</strong></h2><ol style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Have 3+ years building customer-facing products</strong> in a high-velocity environment (startup experience a plus).</p></li><li><p style="min-height:1.5em"><strong>Are fluent in TypeScript</strong> and comfortable across the stack (React/Next.js + Node services).</p></li><li><p style="min-height:1.5em"><strong>Ship quickly but with discipline:</strong> you write clear code, strong tests where it matters,
Product Engineer at Hamming AI — whitecontext