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Strategy & Ops

InterferePosted 2mo ago
$110–150K
Full time
Careers Strategy & Ops Strategy & Ops Interfere turns a product's invisible failures into shared problems the whole team can see and fix. Every app has places where users get confused, blocked, or forced to abandon a flow, but most of those moments never make it into a support ticket. We detect those failures in real-time and provide every person responsible for the fix with the context they need. When Interfere flags a broken checkout flow, the PM uses our data to prioritize the issue, the designer sees where the experience broke down, and the engineer pulls the trace underneath. We're building the operating system for product quality, so teams can move from scattered symptoms to a shared understanding of what's actually going wrong. We're a seven-person team in New York, with $5.1M raised from Y Combinator, Vercel Ventures, Hummingbird, Designer Fund, and others. Interfere is already running in production with design partners, which means the work you ship will immediately help real teams find and fix the failures costing them users today. The category is still being defined, but the product to fill this gap is inevitable, and the company that gets there first will own how the next decade of teams ship software. We're looking for the people who will move at the speed that demands. The Role You will own the work that turns a great product into a great company: how we sell, how we price, how we hire, how we operate, how we tell our story to investors and customers. The remit is wide on purpose. If it isn't the product itself, it's probably yours to figure out. Concretely, this looks like: Designing and running our go-to-market motion: ICP, pricing, packaging, and the first repeatable sales playbook for a developer-led product Owning the customer lifecycle end-to-end, first touch through expansion, and building the systems that make revenue predictable instead of anecdotal Running the financial model, the fundraising narrative, and the metrics that the team and board actually steer by Building the operational backbone: hiring pipeline, finance, legal, vendors, internal tooling — whatever needs to exist so the company scales without snapping Taking ambiguous bets and running them to completion: a new launch, a competitive response, a pricing change, a market we haven't entered yet Sitting in customer calls, sales conversations, and engineering reviews because the only way to do this job well is to understand the product as deeply as the people building it What we're looking for You've owned commercial or operational work at an early-stage company, run a hard problem in consulting or banking with operator-level rigor, or built something of your own and have evidence of doing it well. You can take an ambiguous business problem, define the next useful step, and ship without waiting for someone to tell you the right answer. You think in systems and numbers. You can build the model, read the cohort data, and explain what it means in plain English to a room that includes both an engineer and a board member. You write clearly. Investor updates, customer narratives, internal docs. Your default is sharp, structured, and short. You can hold enough technical depth to talk to engineers without bluffing, understand what Interfere actually does, and help sell something complex, even if you don't write production code yourself. Nice to have Experience at a developer tools, infrastructure, observability, or technical SaaS company Have run or materially contributed to a fundraise (seed, Series A, or later) Built a go-to-market motion from zero: first customers, first playbook, first hires Background in consulting, banking, or investing paired with real operating experience Comfort with SQL, light scripting, or whatever it takes to answer your own questions without waiting on someone else Exposure to usage-based pricing, bottoms-up adoption, or developer-led growth motions Strong signals You started something (a company, a side project, a meaningful initiative) and have something tangible to show for it You took on