Technical Account Manager — Real Estate (DACH)

Technical Account Manager — Real Estate (DACH) Munich (Hybrid) Full-Time €60,000–€80,000 per year · plus variable compensation Apply now Summary We’re looking for a Technical Account Manager to own and grow HeyCharge’s largest existing DACH customers — primarily real estate asset managers, large landlords, and property operators with portfolios spanning hundreds of multi-tenant buildings. Your job is to turn an initial pilot site into a portfolio-wide rollout: dozens of buildings, hundreds of charge points, multi-year delivery plans, real revenue at scale. This isn’t a pure relationship role and it isn’t pure technical sales — it’s where the two collapse into one. You’ll move fluently between a property manager debating Eichrecht-compliant billing, an electrician reading a building’s load plan, a Hausverwaltung committee weighing a Self-Care vs full-service operator model, and a customer’s CFO reviewing rollout economics. You’re the person who keeps the deal alive after the pilot, and the person who can credibly say what the next 12 buildings should look like. About HeyCharge HeyCharge makes EV charging work in places it was never supposed to — underground garages, multi-tenant buildings, and any other concrete-and-rebar environment where cellular signal goes to die. Our offline-first SecureCharge platform uses Bluetooth for local session authentication and Zigbee mesh for inter-charger load management and cloud sync. No internet required at the charger; no compromise on reliability or billing accuracy. We’re Munich-headquartered with team members across Germany, Ukraine, and the US, selling into property managers, utilities, and OEMs across Europe, the US, and Latin America. Our partners include Vonovia (Europe’s largest residential landlord), Easee and Emobi. We’re backed by Y Combinator and EU innovation funding, with a culture that’s Google-rooted on engineering, AI-first and automation-first on operations, and allergic to bureaucracy that doesn’t earn its keep. Responsibilities Account growth. Own a portfolio of HeyCharge’s largest DACH customers — primarily real estate asset managers and large multi-family operators. Expand from initial pilot sites to portfolio-wide rollouts. Set the multi-year account plan and the quarterly milestones that get us there. Technical consultation. Walk customers through site feasibility, load-management options, Eichrecht-compliant billing, §14a EnWG implications, and KfW/BEG funding eligibility. Read building load plans, electrical schematics, and site assessments without panicking. Cross-functional delivery coordination. Partner with our Projektmanager Elektromobilität (delivery), Elektromeister (installation), and engineering team to ensure customer-side dependencies are met. You’re the single throat the customer chokes when something’s off — and the single voice that goes back to them with a real plan. Pipeline & forecasting. Maintain an honest, portfolio-level view of which buildings are ready, which are blocked, and what’s actually going to roll out this quarter vs next. No vanity pipelines. Cross-sell. Surface opportunities to expand existing customers into HeyCharge Connect (retrofit), Self-Care (WEG-managed), and other product lines as they fit the customer’s portfolio mix. Qualifications 5+ years in technical sales, account management, or customer success in EV charging, energy services, proptech, or B2B real estate technology. Pure inside-sales or pure account-administration backgrounds won’t fit. Domain knowledge in EV charging delivery — ideally in indoor environments (Tiefgaragen, Mehrparteienhäuser, Bürogebäude, Einzelhandel). You’ve sold, delivered, or operated charging infrastructure in concrete buildings, not just open parking lots. Comfort with technical sales conversations. You can read a load plan, discuss Eichrecht and §14a EnWG implications with a customer’s technical team, and translate between an electrician’s site notes and a CFO’s rollout model. DACH real estate domain. You’ve worked with or near German real estate operators — asset managers, Hausverwa