Compass Group USA — Manager, Corporate Office Operations

MANAGER, CORPORATE OFFICE OPERATIONS Compass Group USA Charlotte, NC 5 months ago Over 200 applicants See who Compass Group USA has hired for this role Compass Corporate A Family Of Companies And Experiences As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you’ve been hungry and away from home, chances are you’ve tasted Compass Group’s delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today! great people. great services. great results. Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar. Job Summary The HQ Office Operations Manager manages daily operations and maintenance for our three-building campus, serving more than 2,000 associates. This position ensures the workplace remains safe, productive, and well-maintained; acts as the main contact for any building concerns; coordinates facility services; and works closely with both building owners and external vendors. The role also leads incident response, safety programs, and preparedness initiatives. This role is vital in creating an outstanding workplace that boosts productivity and attracts and retains top associates Facilities & Building Management Oversee all aspects of corporate office building operations, including maintenance, repairs, and safety inspections. Serve as the main liaison between the company and building owners/landlords regarding building issues, tenant requests, and facility updates. Serve as primary point of contact for incident, safety, building operation response, escalating, engaging and communicating as required. Coordinate with contractors, maintenance teams, and service providers to ensure timely and quality work. Monitor building systems/services (HVAC, electrical, security, janitorial, etc.) and escalate issues as needed. Ensure compliance with local and federal safety requirements, including emergency preparedness. Maintain office access hardware, security protocols, and vendor relationships. Employee & Stakeholder Support Serve as the primary point of contact for employees and department leaders regarding office-related questions or concerns. Respond to and resolve workplace requests, maintenance issues, and facility-related escalations. Partner with HR, IT, and department leaders on office moves, onboarding needs, and workspace planning. Project, Event & Workplace Experience Coordination Develop and manage project plans for facility related initiatives. Ensure coordination and collaboration with stakeholders, business partners, vendors, etc., as well as delivery expected results on time and one budget. Plan, coordinate, and execute workplace/facility components of corporate office events, including town halls, employee engagement activities, and holiday events. Manage logistics for onsite meetings, conferences, and companywide gatherings. Support the delivery of a positive workplace experience, ensuring common areas and meeting spaces are clean, functional, and welcoming. Project, Event & Workplace Experience Coordination Develop and manage project plans for facility related initiatives. Ensure coordination and collaboration with stakeholders, business partners, vendors, etc., as well as delivery expected results on time and one budget. Plan, coordinate, and execute workplace/facility components of corporate office events, including town halls, employee engagement activities, and holiday events. Manage logistics for onsite meetings, conferences, and companywide gatherings. Support the delivery of a positive workplace experience, ensuring com