Operations Manager

About Lightberry Lightberry builds the software layer for expressive, interactive robots. We combine voice AI, perception, and behavior systems so robots can understand people and respond naturally. We are a small, hands-on team based in San Francisco, working across software, hardware, design, and research to turn new capabilities into robots people can interact with today. We care about thoughtful craft, fast iteration, and shipping real systems into the world. Robots with Souls Yep, you read that right. Robots are here, but they ship with no software. They’re all mute, deaf, and blind out of the box. The only way to get the robot to do anything is to write code. This is insane. We want robots to behave like in the movies: proactive, caring, aware. The role Robots are atoms, not just bits. Someone has to get them: parts from suppliers on three continents, contracts, customs, crates arriving on time. You’ll run the physical side of Lightberry — our supply chain, our relationships with Unitree and suppliers from China to Japan to the US, and the RobotBerry store, our Unitree robot distribution business. What you’ll do Own our relationships with Unitree and our robot, sensor, and parts suppliers around the world. Negotiate contracts, manage orders, and keep hardware flowing through customs and into the workshop. Run the RobotBerry store — our Unitree robot distribution business — end to end. Set up trade shows, conferences, and venues where we sell robots. Travel: suppliers and customers are in China, Japan, the US, and beyond. What’s needed We don’t care about degrees or big-company titles. Show us complicated things you’ve made happen. We do need: 中文. You speak Chinese. Much of our supply chain does too — for this role it’s required, not bonus. Logistics. You’ve run supply chains, imports, or hardware operations before. Sales. You’ve sold large machines — or something like them — to business customers. Travel. You’re happy on planes: suppliers, trade shows, and customers are everywhere. Bonus points Robotics. You’ve worked with robotics or hardware companies before. Startups. You’ve worked at a startup or pre-Series B company and are used to owning problems end to end. 日本語も話せますか? How to apply Tell us about something you’ve worked on before that you’re proud of Tell us about the most complicated thing you’ve shipped across a border Show, don’t tell Keep it short One last thing… DO NOT apply if… You can’t stand chaos You’d work remotely every day if you could You’re not a people-person You’re pessimistic about tech, AI, and the future PLEASE apply if… You want to do your life’s work You care about developing and expressing your craft You love intense, fast-paced environments You like getting your hands dirty, no work is beneath you Life’s short, why work on B2B AI SAAS infra slop when you could work on speaking robots?